MyPursu is a comprehensive NRI concierge platform designed to simplify global payments, logistics, travel, and essential lifestyle services. It enables users to manage international transactions, Indian payments, travel needs, and everyday services seamlessly - all in one place.

You can download the MyPursu app from:
- Google Play Store (Android)
- Apple App Store (iOS)
Simply search for “MyPursu”, install the app, and create your account to get started.

> No hidden charges - Transparent pricing
> No platform fees - Pay only for services used
> Best exchange rates - Competitive & reliable 24/7
> Secure & trusted - Strong compliance & data protection
> Reliable customer support

Payments & Transfers
- Scan & Pay
- Pay to UPI
- International Remittance (Remit2Any)
- Bill Payments
Logistics & Travel
- Shop & Ship (International Courier)
- Pack & Ship (PNS)
- Virtual Mailbox
- Travel Bookings
Lifestyle & Support
- Elder Care Services
- Property Management
- Personal Shopper & Gift Delivery
- 1CC - Travel Health Card

Currently we have:
- Pay now: Scan QR and pay.
- Pay to UPI: Pay to any UPI IDs.

You can update most of your account details directly from the app.
For changes related to sensitive information (such as identity or KYC details), please contact customer support for assistance.

MyPursu follows strict security standards to ensure data privacy and safe transactions.
The platform uses encrypted systems and complies with regulatory requirements, making it a reliable and trusted solution for users.

For any assistance, you can reach our support team at:
Mail ID:support@mypursu.com
Ph.No: +91 9010009967

To delete your account, please send an email from your registered email ID to:
Mail ID:support@mypursu.com
Ph.No: +91 9010009967
Mention the reason for account deletion in your request.

No. Each user is allowed to maintain only one MyPursu account. Duplicate accounts are not permitted.

Yes. MyPursu uses secure infrastructure, encrypted data handling, and compliance-driven processes to ensure the safety of user information and transactions.

This message means your email address is already registered with us. Please follow the steps below:

• Open your browser and log in at mypursu.remit2any.com.
• Set up a new password using Forgot Password or log in using your existing password.
• Close the mobile app completely and reopen it.
• Tap Sign In and log in using your registered email and password.

If you still face issues, please contact customer support for assistance.

KYC (Know Your Customer) on Mypursu is a one-time verification process that helps us confirm your identity using valid documents. Completing KYC ensures that your account is secure, complies with regulatory requirements, and unlocks full access to Mypursu services such as money transfers, top-ups, and other financial features.

Any registered Mypursu user with a valid government-issued ID can complete the KYC process. Both Indian residents and Non-Resident Indians (NRIs) from other countries (apart from USA) are eligible. They can submit the required identification documents as requested in the app.

Yes, KYC is required for almost all kinds of features to use.

KYC Level 1

KYC Level 2

KYC Level 3

KYC Level 4

KYC Level 5

KYC Level 6

Here is the video link that you can refer to: Add Money to the Mypursu Wallet

1. Select Concierge Package: Open the Concierge Package option in the app. Choose the package that suits your needs — Starter, Essential, or Premium.
2. Enter Package Details: Select the package type (e.g., Premium). Choose the purpose (e.g., Travel). Enter the From Date and To Date. Enter the amount you want to add.
3. Submit Request: Click on Get Payment Link or select Pay via Zelle. A success message will confirm that your request has been submitted.
4. Review Invoice: Once you receive the invoice, go to Package Details. Click on View Details to open it. The requested amount in INR will be converted to USD, and the exact conversion will be displayed in the invoice.
5. Complete Payment: Pay the invoice amount in USD as mentioned.
6. Wallet Balance Updated: After payment is completed, the funds will be credited to your wallet in INR. You can now use the wallet balance for your Merchant payments.

Step to purchase a concierge package to Add funds to Spending power -
>Step 1: Download the App

Download the Mypursu app from the Google Play Store or Apple App Store.

>Register on Mypursu

Sign up using your email ID and complete mobile number verification.

>Complete USA KYC

Complete your USA KYC through Remit to make UPI payments

> Select Concierge Package

Open the app and click on the Concierge Package option.
Enter all the required details.

> Submit Request & Make Payment

Click on Get Payment Link to receive an invoice on your registered email, OR

Click on Pay via Zelle to make the payment directly

Once payment is completed, the amount is added to your Spending Power for concierge services

Step to load funds to Corporate Account:
· Visit mypursu website www.mypursu.com
· Create corporate account email and fill all the required details.
· Get your account verified.
· On Dashboard, select Load money and fill the details and submit request.
· Invoice will be received to your registered mail ID. Make the payment; funds will be added to your Corporate account.

MyPursu enables seamless UPI payments in India, allowing users to make instant digital payments securely even without having an Indian bank account.

With the Scan & Pay feature, you can make payments by scanning a UPI QR code. This works for both static QR codes (fixed merchant QR) and dynamic QR codes (generated for a specific amount or transaction).

- Static QR: A fixed QR code used for repeated payments where the amount can be entered manually. - Dynamic QR: A one-time QR code generated for a specific transaction amount, ensuring higher accuracy and security.

Pay to UPI allows you to send money directly to any UPI ID (individual or business) without scanning a QR code simply by entering the UPI ID and amount.

Yes. MyPursu enables UPI payments on behalf of users, making it possible to pay Indian merchants even if you don’t hold an Indian bank account.

Absolutely. All transactions are processed through secure and compliant systems with real-time tracking and verification.

You can use UPI payments for:
- Local merchants and shops
- Online services
- Utility and bill payments
- Business and Personal transfers

Elder care is a comprehensive support system designed to help senior citizens live safely, comfortably, and independently. It combines medical assistance, emotional support, daily living help, and emergency care to ensure seniors receive the right care at the right time.

Elder care includes a wide range of services such as medical assistance, regular health monitoring, emergency response, doctor consultations, nursing care, companionship, and support with daily activities. The goal is to ensure physical well-being, emotional comfort, and peace of mind for both seniors and their families.

Choosing the right plan depends on your parents’ age, health condition, lifestyle, and level of assistance required. Our care team helps assess these factors and recommends a plan that best fits their needs, whether it’s basic support or comprehensive medical care.

Yes. Care plans are flexible and can be upgraded, downgraded, or customized anytime as your parents’ needs change over time.

In case of an emergency, help can be triggered immediately through the app, wearable device, or helpline. The care team responds instantly, coordinates ambulance services, and ensures your loved one receives prompt medical attention while keeping family members informed.

Yes. Family members can stay connected from anywhere through a digital platform that provides real-time updates, health reports, service tracking, and emergency notifications.

Yes. Caregivers are carefully selected based on the senior’s health condition, mobility, and personal requirements to ensure the right level of care and comfort.

Elder care services are available across major cities and expanding to new locations. Availability may vary depending on the type of service required.

You can get started by contacting the care team or submitting an enquiry online. After understanding your needs, a personalized care plan is created to ensure your loved ones receive consistent and reliable support.

Pack & Ship (PNS) is a service that allows users to send packages from India to international destinations through MyPursu. We handle the logistics to ensure your shipment reaches its destination safely and efficiently.

The shipping charges are calculated based on the following factors:
- Actual or volumetric weight of the package
- Pickup location
- Destination country
- Applicable customs duties and courier charges
Final pricing may vary depending on shipment details and international regulations.

Pickup availability depends on the courier partner and service location.
- Pickups on Sundays and public holidays may not be available.
- Our team will confirm the earliest possible pickup time after your request.

Here is the PnS rate link: click to view

Rates: click to view

The 1CC Travel Health Card is a convenient healthcare solution designed for travelers in India. It provides access to essential medical support, ensuring you receive timely care wherever you are.

With the 1CC Health Card, you get access to:
- Four free medical consultation
- Assistance with basic health concerns while traveling
- Support in locating medical services when needed
It helps you stay protected and stress-free during your journey.

The card can be used by travelers, NRIs, and visitors to India. It can also be used for family members traveling within India, offering peace of mind wherever they are.

Once activated, you can access your free consultation through MyPursu. Simply request assistance, and a qualified medical professional will be assigned to you.

Yes. The 1CC Health Card is valid across India and can be used regardless of your travel location within the country.

The 1CC Health Card is intended for non-emergency medical consultations. In case of a medical emergency, users should contact local emergency services immediately.

MyPursu assists with flight bookings, Cab bookings,Hotel bookings and related support to make your journeys smooth and hassle-free.

Yes, you can easily book travel services for your family or dependents in India, even if you are residing abroad.

We provide assistance with bookings, coordination, and support to ensure a smooth travel experience from start to finish.

You can pay electricity, water, gas, mobile recharge, broadband bills across India.

Yes. MyPursu is designed especially for users living abroad who want to manage Indian bills remotely.

You will receive confirmation and a transaction receipt once the payment is completed.

The Virtual Mailbox service provides you with a dedicated Indian mailing address where your parcels and packages can be received and securely stored before being forwarded to the USA.

Your packages are delivered to your assigned Indian address. Once received, they are consolidated, securely packed, and forwarded to your U.S. address as per your instructions.

This service is ideal for NRIs who shop from Indian websites, receive documents or packages in India, and want them forwarded safely to the United States without relying on friends or family.

A dedicated service where we help you find, purchase, and deliver items from Indian stores based on your preferences.

Clothing, electronics, household items, gifts, or specialty items that may not be easily available online.

Yes. We share product options and pricing for approval before completing any purchase.

Yes. We handle purchasing, packaging, and delivery of gifts to your chosen address.

Absolutely. Many users rely on this service for birthdays, festivals, and special celebrations.

MyPursu supports multiple secure payment options, including:
- Bank transfers(Remit2any)
- UPI payments
- Remit2any wallet-based transactions (where applicable)
All payments are processed through verified and secure banking channels.

If the amount is debited from your account but not credited to the recipient, please don’t worry.
Such issues are usually resolved automatically within a short time. If the amount is not credited within the expected timeframe, please contact our customer support team with your transaction details for quick assistance.

MyPursu does not charge any hidden or platform fees.
However, applicable charges such as government taxes or third-party service charges (if any) will be clearly displayed before you complete the transaction.

The maximum transaction limit depends on:
- Your KYC verification status
- The type of transaction being made
Once your KYC is fully completed, you can enjoy higher transaction limits as per regulatory guidelines.

Yes. You can view all your past and ongoing transactions directly within the MyPursu app under the Transactions or History section.

1. Select the service you want to use
2. Enter the required details
3. Choose your preferred payment method
4. Review and confirm the payment
5. Receive confirmation once the transaction is successful

Yes, MyPursu supports UPI payments like Scan & Pay and Pay to UPI, allowing you to make fast and secure transactions directly from your bank account.

Please click this link to know how it works - View

Corporate account holders can access and manage selected services through the MyPursu mobile application. Once logged in with approved corporate credentials, users can conveniently use the following services:

Corporate users can access:
- Pack & Ship (PNS)
- Bill Payments
- Travel Bookings
- Virtual Mailbox (India to USA)
* Personal services are not available for corporate accounts.

You will need either your Zelle account information (Zelle number) or your basic bank details (Bank name, Account type, Account number and Routing number).

Generally, you can withdraw any amount (up to your spending power). However, certain restrictions may apply based on your KYC level. You can review your KYC status and account balance directly through the MyPursu dashboard.

Once request is received, payment will be done in 2 to 5 working days. In case of any inconvenience, you may contact us using our Live Chat option in app.
Please note that most payment providers, especially banks, do not process payments on weekends and public holidays.

At MyPursu, our support team carefully reviews each withdrawal request to ensure accuracy. In some cases, requests may be rejected due to discrepancies or incomplete details. In such cases, users will receive an email detailing the reason for rejection and a push notification to keep you informed.
If your withdrawal request is rejected, you can submit a new request with the corrected information.
Our team is committed to processing your valid requests promptly. For assistance, contact our support team.

Once a withdrawal request is submitted, the option to cancel it directly within the app is not available. However, if you wish to cancel a submitted request, you can contact our support team.
Our support team is here to help with any concerns or adjustments you may need. For prompt support, please reach out through the app's Live chat, WhatsApp, or email.

Withdrawal requests are not permitted if your account balance consists solely of bonus funds. Bonus amounts are designated for use within India and can be utilized for transactions via QR code or UPI ID across the country.

This feature enables you to transfer any unused balance back to your original bank account, where the amount will be credited in USD or your account's base currency. It offers flexibility to manage your funds according to your needs.

Mypursu reserves the right to amend this Privacy Statement periodically to reflect changes in operational processes, prevailing industry norms, or relevant legal and regulatory obligations. The latest version can be found at https://dev.mypursu.com/terms-and-conditions.html

Mypursu does not collect personal or financial details from users. We only require basic information, such as your name and a valid email address, to create an account. For identity verification, a valid driver's license or passport is necessary. For more information on our privacy practices and data security measures, please visit our policy page.

We do not collect any Personal Data via cookies and other tracking technology, however, if you previously provided Personal Data, cookies may be tied to such data.

Mypursu implements robust security measures to safeguard your Personal Data against misuse, loss, unauthorized access, alteration, or disclosure. We utilize advanced secure server encryption protocols and stringent access controls to ensure the protection of your information.

For FAQ, troubleshooting tips and more, our website is the resource hub you need. Visit our website or blogs for insightful guides and updates.